Establish the actual service
Ask which provider and market arrangement is available at the property, who is responsible for dispatch and settlement, and which current eligibility rules apply. Distinguish an operational offer from a pilot, roadmap or overseas example. Request the contract before assigning any value to proposed participation.
Check technical qualification
Confirm the approved inverter, battery, firmware, metering, communications and account permissions. Check response limits, power and energy availability, reserve and grid-connection constraints. A compatible communication port does not necessarily confer certification for a market service, and loss of communications needs a defined safe fallback.
Size storage for a defined purpose
Separate usable energy in kWh from continuous and starting power in kW. Check reserve, efficiency, permitted discharge, temperature limits and exact inverter/firmware compatibility. A battery shifts energy with losses; it does not create free electricity. Compare a no-storage scenario before assigning any financial benefit to additional capacity.
Read payment and dispatch terms
Identify payment basis, availability commitments, minimum participation, fees, penalties, opt-out rights and settlement evidence. Assess foregone self-consumption, grid charging, export opportunity, efficiency and additional cycling. Do not add a speculative annual revenue to household savings as though it were a guaranteed separate income.
Separate product and workmanship terms
Obtain the exact regional product warranty and the contractor's written workmanship terms. Identify labour, travel, access, transport, registration, exclusions and claim responsibilities. Performance warranties are not promises about the household bill, and an insurance policy does not guarantee project completion. Agree milestones and changes in writing.
Protect configuration and remote access
Identify the account owner, installer permissions, network requirements and update process for the installed version. Back up approved settings before authorised changes. Do not bypass protective limits or load firmware from an unofficial source. Loss of an app connection is not necessarily loss of generation; confirm device status and measurements separately.
Make financial assumptions explicit
Compare the actual installed quote with interval self-consumption, imports, exports, contracted prices and applicable credit limits. Include losses, fixed charges that remain, maintenance, replacement, finance and taxes. Treat incentives as conditional until their applicable requirements and, where required, award decisions are established. A simple cost divided by annual benefit is not a forecast or a guaranteed payback.
Documents and reference links
Check the current version and applicability. These links do not establish failure rates, LIT credentials or an outcome for your property.
Company contact
Ben HaydenPrepare for a useful assessment
Provide the location, objectives, existing models, plans or safely taken photos, and measured demand. Confirm scope, availability, assessment fees and responsibilities before booking.